Customer Service

 

 

Excellent service and commitment to our customers is the focus and driving force behind Sweets in the City.

We strive to get it right for each customer, every time. Occasionally things do not go as planned and in any rare moment when we fall below the high standards we set for ourselves (and you rightly expect from us) please let us know. 

If you are not totally happy with any purchase you make, we will be sure to put it right. We pride ourselves on our level of customer service and we know just how important each individual purchase and customer is.

Please call us direct on 0208 688 4848 with any questions or queries, or email us at [email protected] We take customer service seriously and actively seek, listen to and respond to all of the comments and suggestions that we get.